FAQs
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Below are some of the most frequently asked questions.
WHAT FILE FORMAT CAN I UPLOAD?
You can upload most formats. We accept Stl, Obj, Dwj.
WHAT COLOURS DO WE USE?
Our default colour is white. For special orders we can source specific colour at clients request however if a specific PMS colour is requires if beytter to spary paint after base white is printed.
DON’T HAVE A CAD FILE?
You could download the free Sketch-Up CAD program and create your own file or if you supply us with sketches and exact dimensions we might be able to create your CAD file.
DO YOU REPAIR FILES?
We can repair your file by running it through Meshlab and Meshfixer software but sometimes we have to manually repair the file which is very time consuming and we will charge you for this work. Sometimes there might be thousands of errors in one file and this takes days to repair.
PAYMENT METHODS
We accept credit and debit cards and also SumUp and Paypal and their fees will be passed on to the customer.
SHIPPING
Standard next day shipping to Ireland and UK is €20
VAT
We don’t charge VAT because we are not VAT registered as we fall below the minimum sales threshold.
STUDENT DISCOUNT
We offer a 20% student discount after proof of Student Identity.
LEAD TIMES
Small jobs can be produced in 2 days and larger jobs take 5 days or more.